Salesforce adoption in the Higher Education space has been growing rapidly over the past 13 years since our founding in 2008. During that time, Enrollment Rx worked tirelessly to build products and onboard new clients. Today, Enrollment Rx is proud to boast that our excellent customer success is unmatched in the higher education enrollment software industry.
Unfortunately, we still speak with too many schools that have been using CRM for years with mediocre results. In many cases, the higher education enrollment software has been deployed in a disjointed fashion and has become difficult to administer, especially for non-IT personnel. Staff turnover causes further frustrations as new administrators inherit no documentation about previous architecture and automation.
What we hear:
- Our higher education enrollment software was deployed in disjointed fashion over many years and had many owners.
- Few people know how to administer our functionality and virtually no documentation or training materials exist in the event of admin turnover at our school.
- The “managed package” we licensed does not give us enough flexibility and is too hard to administer.
- We can’t install EDA (Education Data Architecture); or, we installed EDA but we aren’t actually using it.
Is your institution experiencing any of these problems with your higher education enrollment software? Click here to learn more about how Enrollment Rx has helped other universities and colleges make Salesforce RAD.
